3I: Learn and Research.
At the end of 2017 under the frames of generating and detailing individual professional advancement plans for VSP specialists, the company conducted a series of interviews with the employees. The task set was to discuss possibilities for professional growth, to verify a general educational programme for the next year and to formulate an individual development plan for each staff member complying with the interests of both an individual and the company as well.
As turned out, to put it into practice, i.e. to generate individual advancement plans, was much more of a challenge, than it was thought of at the beginning. There were multiple interviews held, sometimes twice or three times with a person, not everyone got the format of the task straight away, …the process continued far too long. But it was worth it!
The Company prepared multiple offers focused on improvement of the quality level and efficiency of the educational programme: English courses launched on the grounds of the VSP Moscow office – anyone in the team is free to participate; every week an employee is entitled to 5% of the office hours to be spent on education – reading of specialised professional literature; the Company and the employees jointly mapped out plans and stages for professional and career advancement.
Oil&Gas-2018 in Ufa.
VSP representatives, Roman Terekhin, Project Director, and Roman Kanshin, Senior Sales Manager, took part in the work of an industry key exhibition in Ufa region.
During the exhibition, within two days, VSP employees held a number of meetings with company's partners and customers – Bashneft, OZNA, Nefteavtomatika, PETON, Ural-Test, ...
Work in VSP Company.
In the video VSP employees tell about their main goals in operation and about the principles which the company is guided by.
VSP: strategy for development.
Principles do not change. The strategy must be agile, must develop along with the company.
Stage 1: 1996 - 2014
During the years of operation in Russia, Belorussia, Kazakhstan, and other CIS countries, the territories where VSP has been active developing business jointly with partners-manufacturers, we were always following the main principle of work: VSP serving as an interface between a partner-manufacturer and a customer. For about 20 years VSP was focusing exclusively on developing established partnership relationships with MTL, Parker Hannifin, Eurotherm and Emerson. Such an approach paid off – on every line of activity, special for the company, we hold a leading position in the capacity of a team to provide a comprehensive support for partners’ solutions in the market. Time goes forward. Market conditions change.
VSP and MTL seminar in Ufa:
«MTL Components for Fieldbus systems».
On April, 27, VSP representatives – Oxana Klochenko, Director; and Roman Kanshin, Leading Specialist; and Eaton Electric (former MTL Instruments) – Vladimir Frolov, Director on business development in Russia, – carried out a specialised seminar «Fieldbus MTL system components» for specialists of Bashneft, Salavatnefteorgsynthez, representatives of project design institutes and leading engineering companies of Ufa Region.
Ufa Region is one of the key industrial centres in Russia. VSP and the company partners-manufacturers have been consistently putting into practice a plan for customer relationships development.
The specialised seminar, as we would expect, is another step to provide customers with a new level of technologies for further efficiency improvement of process control at industrial enterprises.
Summing up the meeting
On April, 14 a meeting on a number of questions important for the company and determining business development for the nearest future was held in the VSP office. The participants considered various aspects of operation, and based on the summary approved, updated key priorities of the plan for the period of 2018 to 2020.
The development strategy, a plan of works for the year, a monthly plan, a plan for a week,… – it goes without saying that business planning is the foundation of a company success. With this in mind, sometimes plans and even strategy have to be updated if not revised.
For the year 2018 VSP has adopted the following key priorities of the plan, working daily on their realisation:
(1) VSP in the Ufa Region – a consistent work on development and strengthening a VSP standing in the Region; development of relationship with Bashneft.
(2) Electromechanics — fundamental acceleration of development of a new business line.
ROSNEFT Special Customer:
Otradnensky and Neftegorsky GPP.
In line with realization of a long-term frame programme ROSNEFT Special Customer, VSP representatives were on a business trip to Samara on 12 and 13 April.
The main task of the meetings agenda with specialists of Otradnensky and Neftegorsky Gas Processing Plants: to present the latest engineering solutions by VSP manufacturers to the customer, in the first place – MTL solutions for intrinsic safety.
CSC «NGPZ» (Neftegorsky GPP) was built according to the project of the «Giprovostokneft» design institute and launched into operation in 1967. ZAO «NGPZ» is specialising on processing of associated petrol gas (APG) and hydrocarbon process blend which are received from the fields of «Samaraneftegas» and «Orenburgneft».
Extended warranty for Parker Hannifin instrumentation: new level of confidence.
For over 20 years VSP has been specialising in instrumentation products and technologies. Lately our partner-manufacturer Parker Hannifin celebrated its 100 anniversary. There is no doubt that throughout this lengthy period of operation, Parker Hannifin as a global company made an input into the growth of production efficiency at industrial sites globally. VSP in the capacity of a Parker Hannifin distributor in Russia, has practically covered 1/5 of the way of the manufacturer’s history in our market – in Russia. The principle priorities which have always been in the core of our work with customers covering instrumentation business as well are competence, responsibility and strategy.
The level of qualification, expertise and knowledge of VSP specialists represent one of the key areas which the company is investing in year by year.
VSP Company: Audit.
During March the auditors company FinSovet had carried out another annual auditing of the legal VSP bodies – JSC «VSP Rus» and CJSC «VSP Ltd». Starting with the year 2007 VSP goes through an annual auditing procedure. As with all the other business lines of VSP, including the company accounts department, operations quality indices represent a key target for the team.
The main task of auditing is to identify possible inaccuracies in the company operations, and consequently to take into account the auditor’s comments and avoid mistakes in the new period. We are happy to note that based on the outcome of the annual auditing of the legal VSP bodies – JSC «VSP Rus» and CJSC «VSP Ltd», the auditors drew positive conclusions.
Seminar «MTL Solutions»
for KINEF specialists and
KINEF has been one of the key customers for our company for over 15 years. VSP cooperation with the plant covers all the main lines of our business - MTL solutions for intrinsic safety, Parker Hannifin precision instrumentation, as well as Emerson Micro Motion liquid and gas viscosity and density meters have been long in use at the production sites of a major oil refinery in Russia and Europe.
SPIK SZMA is a long term partner and customer for our company; an engineering company which recently celebrated a 50-years jubilee; one of the main reliable partners for the plant, providing for a trouble-free operation of automated process control systems.
VSP: data array.
Operations with data in business, data analysis and generation of conclusions represent a key task. Working on the year plan during the last quarter of 2017, we have summarized a VSP data array and generated a unified structure of the company sales activities covering the period from 2002 up to 2017.
VSP has been in operation since 1996, and should it be necessary, the scope of data could have been extended additionally. But given that starting with 2002 the company switched on to a new reporting standard, which we are keeping in line with in its basic elements up till now, there was quite enough available data for the defined period (2002-2017).
As a result we have got an extensive base for analysis and for an interesting research.
It is a challenge to work with such a company as ROSNEFT. Not only because ROSNEFT is highly demanding to its suppliers in terms of technical solutions being offered and the team capability to provide for a comprehensive support. A distributed geography of ROSNEFT production sites implies in the first place the skill to weigh possibilities of a business against basic customer expectations. One has to give himself an answer if the team is ready to provide a reliable and long term operation with such a company. As of 2013 we have been actively putting into practice a Programme «ROSNEFT Special Customer», under the frames of which we are developing business year by year.
The main prerequisite providing for a possibility of a long term relationship with ROSNEFT, as we understand it, – would be to realize our responsibility towards such a customer.
MTL – VSP: 20+ years of cooperation.
Maintaining the history of operations for over 40 years, MTL in the modern professional community stands for a recognized world leader in innovations and manufacturing of products for intrinsic safety, process control and surge protection.
Over the course of two decades of VSP operation, MTL has remained our key partner. We are convinced that building an open and long-term relationship with the partner allows to present to a customer technologies, based on world-level engineering achievements.
Digitization : Efficiency.
Exactly such a task was set up at the end of 2017 — to enhance efficiency of operations.
We have undertaken some steps and in the result solved 4 tasks, having provided the team with a user-friendly and a more efficient set of the main operational tools.
(1) A new internet provider — offering better terms and higher access rate for internet connections.
(2) New telephone number
+7 (499) 404 0080 — irrelevant of the current location, the company employees are always available both to customers and colleagues.
and «The Brightest employee».
Annually, starting with the year 2004 the company chooses the most remarkable member of the team based on the results of work during the year. Already for many years the main criteria for the choice have been the same - (1) input into the company development, (2) professional advancement, (3) loyalty.
We are glad to advise that based on the results of work in 2017 the VSP Employee of the Year was chosen to be Svetlana Petukhova, Chief Accountant of VSP!
For the last few years next period planning on the company business lines has been initiated in October. The current year is no different.
Marketing, sales, logistics, Educational programme, organizational issues and some other tasks - each of the employees with the responsibility for a certain line or business process generates suggestions for a team working agenda for the next period. Resulting from this, the draft of an annual VSP development plan is discussed at the general meeting of the leading employees, as a rule, early December.
Merry Christmas and Happy new Year!
"...The room is lit with amber light.
And bursting, popping in delight
Hot stove still rattles in a fray.
While it is nice to hear its clatter,
Perhaps, we should command to saddle
A fervent mare into the sleight? ..."
VSP Stock Programme.
We hear a lot, especially recently, that one of the key indices of the company operation is a customer satisfaction criterion. The higher it is, the higher the rating and business itself is. If a user, a customer or a client receives the expected level of service and return on his investments, he would be more liable not only to continue cooperation, but should an opportunity arise give a relevant recommendation to his partner. Step by step a business is shaping its market position and reputation, and there are no minor components to it.
ROSNEFT: Special Customer.
A business trip to Krasnoyarsk.
Going on with a large programme of work with ROSNEFT as one of the key customers for VSP and our partners-manufacturers - in the first place Eaton Electric (earlier MTL Instruments) and Parker Hannifin - on November 22 and 23, VSP representatives were on a business trip in Krasnoyarsk.
SC «Vostsibneftegas» and LLC «RN-Vankor»: both current projects, and applications potential for new solutions by VSP partners-manufacturers at new production sites under construction were discussed with automation and IT specialists of ROSNEFT.
Advertising campaign VSP-2017.
Employees’ Loyalty Programme.